Last updated: November 10, 2026

This Privacy Policy explains how Polka Dot Wall Stickers Inc., doing business as DFW Stickers (“DFW Stickers,” “we,” “our,” or “us”), collects, uses, shares, and protects personal information when you visit dfwstickers.com, request a quote, place an order, contact us, or opt in to text notifications.

1. Information We Collect

Depending on how you interact with us, we may collect:

  • Contact information: name, business name, email address, telephone number, billing address, and shipping address.
  • Orders and custom requests: products ordered, order history, quote details, artwork files, uploaded designs, project notes, proof approvals, shipping and pickup preferences, and related communications.
  • Payment and transaction information: order amounts, transaction status, and billing details. Payment-card details may be processed by third-party payment providers rather than stored directly by us.
  • Website and technical information: device and browser details, IP address, cookies, browsing activity, and information needed for site operation, analytics, security, and fraud prevention.
  • SMS preferences and communications: the mobile number you provide, whether you affirmatively opted into text notifications, the form and time of your consent where available, and opt-out or support requests.

2. How We Use Information

We use personal information to respond to inquiries and custom quotes; create artwork proofs; process, produce, fulfill, deliver, and support orders; contact customers about their projects; operate and improve our website; prevent fraud and misuse; maintain business records; and meet legal obligations. We may send marketing emails or other promotions where permitted by law and applicable preferences. We do not treat consent to transactional SMS notifications as consent to SMS marketing.

3. Optional SMS Text Notifications

Program: DFW Stickers Text Notifications, operated by Polka Dot Wall Stickers Inc. DBA DFW Stickers.

On participating order, reorder, and custom quote request forms, you may voluntarily provide your mobile number and select an optional, unchecked SMS consent checkbox. If you opt in, you may receive transactional messages about your request or order, such as quote follow-ups, order confirmations, artwork proof requests, production status, shipping updates, and pickup notices. Message frequency varies based on your request and order activity. Message and data rates may apply. Consent is not required to purchase or submit a request.

To stop messages, reply STOP. For assistance, reply HELP, or call 817-984-4293. The number sending automated texts may differ from our main business number. Message delivery is subject to carrier and network availability.

SMS privacy: We do not sell or share your SMS opt-in consent information or mobile number with third parties or affiliates for their own marketing or promotional purposes. We may share information with service providers solely as needed to deliver messages and operate the notification program, subject to appropriate restrictions. SMS consent records are used to administer and document your preferences. Opting in to order notifications does not enroll you in promotional text campaigns.

4. When We Share Information

We may share information with vendors and service providers that help us operate our business, such as website hosting and security providers, payment processors, shipping and delivery carriers, order-management and customer-service providers, email and SMS delivery providers, and providers supporting production or fulfillment. We share information as needed to provide the requested services. We may also disclose information where required by law, to protect rights and safety, or as part of a business transfer. Our service providers may process information under their own applicable terms and privacy practices.

5. Cookies, Analytics, and Website Services

Our website may use cookies and similar technologies to keep carts and checkout features working, remember preferences, improve performance, measure site activity, and help detect abuse. Browser settings may allow you to limit cookies, but doing so can affect website functionality. Certain third-party services may collect information when their features are used.

6. Customer Artwork and Uploaded Files

Artwork, logos, and other files you submit are used to review requests, create proofs, produce products, and support your order. Please avoid uploading sensitive personal information that is unnecessary for your printing project. Our order and artwork terms are described in our Terms & Conditions.

7. Data Retention and Security

We retain information for as long as reasonably needed for the purposes described here, including fulfilling orders, maintaining records, documenting consent, resolving disputes, and meeting legal obligations. Retention periods vary by information type. We use reasonable administrative, technical, and organizational measures designed to protect information, but no website or electronic transmission can be guaranteed completely secure.

8. Your Choices and Requests

You may decline optional SMS consent, opt out of SMS by replying STOP, or contact us to request access to, correction of, or deletion of personal information, subject to applicable law and legitimate business recordkeeping needs. You can also manage certain cookies through your browser. If you receive promotional communications from us, use the unsubscribe option provided, where applicable.

9. Children’s Privacy

Our website and services are intended for customers purchasing printing products and are not directed to children. We do not knowingly solicit personal information from children in connection with our services.

10. Changes to This Policy

We may update this Privacy Policy as our services or legal requirements change. Any updated version will be posted on this page with a revised “Last updated” date.

11. Contact Us

Polka Dot Wall Stickers Inc. DBA DFW Stickers
Website: https://dfwstickers.com/
Email: hello@dfwstickers.com
Phone: 817-984-4293

For additional information about orders and website use, review our Terms & Conditions.